Subscription Agreement
Last updated: 1 October 2026
Parties
Article 1
This agreement is concluded between [İşletme sahibinin adı soyadı] — VipiGo Software and IT Services (“VipiGo”) on the one hand and, on the other, the D2-licensed natural or legal person subscribing to the Platform whose details appear in the subscription form (“Carrier”), upon the Carrier's electronic approval of the subscription.
- Address: [Açık adres], İzmir
- Tax details: [Vergi dairesi] — VKN/TCKN: [numara]
- Email: [email protected]
- Phone: +90 551 674 73 33
Subject of the Agreement
Article 2
The subject of the agreement is that VipiGo enables the Carrier, during the subscription, to use the Platform and to view and take on transfer requests received through it, and that the Carrier pays the subscription fee in return. VipiGo is not a party to the transport service; all rights and obligations arising from the transport contract between the Carrier and the passenger belong to the Carrier.
Subscription Fee and Payment
Article 3
- The subscription fee, scope and period (monthly or yearly) are notified to the Carrier in writing before the subscription is approved; it is clearly stated whether the fee includes VAT.
- The fee is paid in advance at the start of each period and VipiGo issues an invoice (e-invoice or e-archive invoice).
- For unpaid subscriptions, VipiGo may suspend access to the Platform until payment is made.
- VipiGo takes no commission or share of the fares the Carrier collects from passengers.
Term and Renewal
Article 4
The subscription is concluded for the selected period and renews for the same period unless the Carrier cancels before the end of the period. Fee changes are notified to the Carrier at least 30 days before they take effect; if the Carrier does not accept the new fee, it may end the subscription at the end of the period.
Carrier's Obligations
Article 5 — Road Transport Law No. 4925
- Holding a valid D2 authorization certificate throughout the subscription and using only vehicles registered under it in the service
- Ensuring that the vehicles' inspection, compulsory motor third-party liability insurance and compulsory seat personal accident insurance for road passenger transport are valid
- Ensuring that drivers hold a valid driving licence, SRC certificate and psychotechnical assessment certificate
- Informing VipiGo immediately of any change, cancellation or suspension of its documents
- Clearly informing the passenger of the exact price, vehicle and cancellation terms before the journey starts, collecting the fare and issuing a document compliant with the regulations (invoice or receipt)
- Performing the transport service in accordance with the relevant legislation, traffic rules and consumer legislation
- Using the passenger information passed to it only for the relevant transfer, keeping it confidential and protecting it in accordance with Law No. 6698
- Not allowing third parties to use its Platform account
VipiGo's Obligations
Article 6
- Operating the Platform with reasonable care and security measures
- Forwarding requests to Carriers suited to the nature of the request
- Providing technical support to the Carrier
VipiGo does not undertake that a specific number or type of requests will be received.
Personal Data
Article 7
The Carrier is a separate data controller, for its own transport activity, with regard to the passenger data passed to it. VipiGo processes the personal data of the Carrier and its drivers as described in the KVKK Privacy Notice.
Suspension and Termination
Article 8
- The Carrier may cancel its subscription at any time; cancellation takes effect at the end of the paid period.
- If the D2 authorization certificate or compulsory insurance becomes invalid, false documents are submitted, serious complaints are received from passengers or this agreement is breached, VipiGo may immediately suspend the Carrier's access or terminate the agreement.
- VipiGo may terminate the agreement with 30 days' prior notice.
Refunds
Article 9
- If the Carrier cancels, the fee for the paid period is not refunded; the Carrier continues to use the Platform until the end of the period.
- If VipiGo terminates the agreement for a reason not attributable to the Carrier or permanently closes the Platform, the fee for the unused days is refunded within 14 days.
- No refund is made where termination is due to the Carrier's breach of the agreement.
Right of Withdrawal
Article 10
As the Carrier concludes this agreement within the scope of its commercial or professional activity, it is not considered a consumer under Consumer Protection Law No. 6502 and the Distance Contracts Regulation and has no right of withdrawal. Ending the subscription is subject to Articles 8 and 9.
Liability
Article 11
VipiGo is not liable for the performance of the transport service, damage the Carrier causes to passengers or third parties, or the Carrier's tax obligations. VipiGo's liability arising from the Platform is limited to the total subscription fees paid by the Carrier in the last 12 months, except in cases of intent and gross negligence.
Disputes and Entry into Force
Article 12
This agreement is governed by Turkish law; the İzmir courts and enforcement offices have jurisdiction over disputes. The parties accept that VipiGo's electronic records may be used as evidence in disputes. The agreement enters into force on the date the Carrier approves it electronically.